As the Chief Operating Officer of Rainbow Pediatrics, Susan is dedicated to improving child health through innovation in policy and care delivery. Susan oversees outpatient clinical operations, human resources, clinical support departments, facility services, marketing and strategic planning. Originally from Maryland (an East Coast girl at heart) she has spent most of her life and/or career in Columbus - a place she proudly calls home. Susan is a seasoned management professional who has worked in the medical field for many years in different capacities. Susan comes to us with extensive knowledge and background in building and managing businesses. She had the fortunate opportunity to work alongside one of the top Surgeons in Columbus, which allowed her to learn every aspect of the healthcare industry. In addition, Susan was the sole owner of a management consulting firm where she was the strategic advisor to many of the top companies in Columbus. She routinely led engagements with executive teams and boards to position their business for success in their local, regional and national markets.
Currently Susan focuses on advancing advocacy at the local level; setting the standards for quality and safety in pediatric care; generating the data and information to drive change; all while creating opportunities for pediatric practices to spread knowledge generated within and outside of our industry. As a key part of the executive team, she relates to the minute-to-minute demands that guide each day. She is a patient advocate and educator, team member and leader. She is a fair and non-biased head-of-staff, challenged with situations that can affect an employee’s future. She is held to a higher standard of performance from every patient, parent, employee and Provider and is continually balancing work and home life with precision. Working as the Chief Operating Officer of Rainbow Pediatrics, she is finally following her passion.
- BS Human Resource Management: The Ohio State University
- Board of Directors: A Kid Again
- Volunteer: Nationwide Children’s Hospital
- Bryden House: Homeless Shelter
- Susan enjoys spending time with her son Tyler (a proud patient of Rainbow Pediatrics). She also enjoys modeling, traveling and spending time with family and friends.